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browse through our section of recommended books.
Click on a front cover for more information on how to order.
Words That Change Minds: Mastering the Language of Influence
by Shelle Rose Charvet
Based on the Language and Behaviour (LAB) Profile - a tool which makes possible the prediction of a person's language in everday conversation and how they will behave in a given situation and thus how to communicate more effectively by using the corresponding language patterns. This text is for professionals who need to understand and influence behaviour in order to succeed.
Influencing with Integrity: Management Skills for Communication and Negotiation
by Genie Z Laborde
A super book that shows you how to understand the impact of your communication quickly. It introduces rapport and how to achieve it and gives you ways to enhance your verbal and non-verbal skills.
Working with Emotional Intelligence
by Daniel Goleman
Drawing on access to business leaders around the world and thorough research, Daniel Goleman demonstrates that emotional intelligence matters twice as much as cognitive abilities such as IQ, and technical expertise. The impact of this work is greater at the top of the leadership pyramid.
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