CHANGE    -   ADDICTIVE WORKPLACES (article)



Learning and Healing in Addictive Workplaces: the Consultant's Role

by Roger Harrison PhD


Life on Earth Remembering Earth's Wisdom

The essential process for any organization attempting to survive in today's chaotic environment is learning. There has been a lot of attention given to "the learning organization" in the recent past, most of which promotes the value of a shift from command and control, to organizational learning. I have been concerned about the barriers in our culture which militate against this shift (Harrison, 1993), and in this present paper I address them once again.

Learning does not happen with ease in adults, and it is usually even more difficult in organizations. We have much to unlearn, and we resist the feelings of anxiety and uncertainty that result from unlearning. In addition, there are blocks to learning which are present in the culture of all organizations. I identify four blocks to learning which are especially potent today. They are:

    • The inhibition of learning by the presence of fear, anxiety, and other strong negative emotions in the organization.
    • The inability to acknowledge the shadow: aspects of the organization’s doing and being that are contrary to the ways organization leaders and members would like to think about themselves.
    • The unmet needs for healing in organizations that are undergoing major changes, such as downsizing.
    • The bias for short term problem solving, action and competitiveness that are embedded in the character of most leaders and managers, and in the cultures of their organizations.

I have previously discussed these blocks in my monograph, Towards the Learning Organization - Pitfalls and Promises (Harrison, 1993). Their effect is such that many of the efforts that managers, trainers and consultants make towards the creation of "learning organizations" fall far short of their intended results.

When I wrote Towards the Learning Organization, I was focused on blocks and barriers, and when I was finished, I am afraid I had not made as positive a contribution as I wanted to. Since then I have pondered long and deeply what I might do to contribute to the enhancement of learning in organizations and more generally in our working lives. I start with some observations of the world in which I live. I see several things that form the context within which we do our work. Other conclusions are possible, and I do not want to establish some polarized debate, but rather to be clear about where I am coming from and what I see.

    • The economic activity which stems from the dominant assumptions of our culture is destructive to our means of life. We are, perhaps irrevocably, degrading the environment which nurtures and supports us in countless ways.
    • The corporation is a major instrument of our economic activity. In its current form as a means of social and economic organization, the corporation is a life-negating force. The more successful a corporation is, the more it will, in general, deplete the non-renewing resources of the planet.
    • Significant remedies for the corporation's negative impact on the planet will not be internally generated.
    • The effects of the prolonged attack of our economic activities upon the life-sustaining capacities of the planet are increasingly difficult to ignore. However, we are deeply schooled and indoctrinated in the basic assumptions on which our economic relationship to Earth are based. For many people, questioning those basic assumptions is experienced as an assault upon deep principles and beliefs of our culture. For them, it is unthinkable that these assumptions are wrong, and they are quick to say so. For those who feel intuitively that there is something deeply and fundamentally wrong with our relationship to earth, there are many voices ready to lull us into the belief that we are mistaken, or at least unnecessarily extreme and alarmist.
    • As time goes on, the magnitude of the contradictions between what is necessary to sustain life and what we are doing to the life-giving processes of the planet is becoming so great and so frightening that most people cannot face it. We slip into denial.
    • The need to avoid full awareness of those contractions brings into play all the psychological defenses of which we are capable, in our need to avoid the fear, grief and anger which are normal responses to the awareness of impending disaster.
    • When the psychological defense processes of one person are shared with another, they reinforce one another. What results is a social defense process. Social defense processes are difficult to change, because they are mutually reinforcing.

Addictions are one form of psychological defense against fear, grief and anger. Addiction is a pattern of behavior, thought and feeling which alleviates or anesthetizes pain and suffering without affecting their causes. The addiction absorbs mental, physical, emotional and economic resources which are then unavailable to the individual for altering the circumstances which cause the pain.

When a particular addiction is shared by many members of a social system as a psychological defense, it becomes institutionalized as a quality of the culture of that system. It then becomes part of the beliefs, attitudes and modes of perceiving and thinking (mindset) that make up the culture. When this occurs, the behaviors and preferences that constitute the addiction are valued and rewarded within the culture.

At the same time as the awareness of the end of our way of life is becoming more difficult to suppress, we are developing in the western democracies structures and processes of relationship that favor a high degree of individualism. With all its glories, individualism has a dark side: alienation, loneliness, isolation and indifference to others' suffering (Harrison, 1995a, Chapter 13). We seem currently to be close to the high water mark of a tide of individualism in North America and elsewhere. Individualistic and competitive behaviors, values, attitudes and feelings are taught, rewarded and celebrated in all the ways in which a dominant culture can reinforce its own continuation.

As individualism has become more pervasive and extreme, the pain and suffering which flow from its darker aspects are increasing. In the same way in which our beliefs in the economic institutions of our society are reinforced, we are encouraged to believe that individualism and competition are fundamentally natural and right. We fail to notice their negative effects on the quality of our lives, or we attribute these effects to other causes, or we believe that they are inevitable.

Much of the behavior currently rewarded in organizations and in our culture is addictive to a significant degree. People's absorption in addictive patterns of thought, feeling and behavior is increasing as our suppressed fear, grief and anger over the likely collapse of our ways of life become more intense. Addictive patterns in organizations are also fed by people's needs to assuage isolation, alienation, and the lack of love.

Anne Wilson Schaef has written in The Addictive Organization about the organization as addict, and about addictive behavior in organizations (Schaef & Fassel, 1988). Written nearly ten years ago, her work is still fresh and relevant. These notes are from my reading of that book:

When the organization is addicted, it has all the characteristics of people who are addicts. Addicts are people

    • whose lives are unmanageable because they have lost control over their addiction.
    • whose lives are progressively "taken over" by the addictive process.
    • who have lost a sense of their values and personal morality.
    • who function primarily out of self-centeredness, the illusion of control, and dishonesty.
    • who become progressively isolated from input from society, family, and friends.
    • who, as they become internally more chaotic, exert progressively more control over those they depend on and on their immediate surroundings.
    • whose thinking process is confused, obsessive, and paranoid-like.

Many organizations today show more than a little of these characteristics, and many of those most admired, such as high tech organizations, show high levels of addiction.

The thinking processes in addictive organizations have characteristics typical of those in many present day organizations. Addictive thinking includes:

    • Putting corporate survival above all else. This produces ruthless managers, and a power-and-crisis-oriented organization culture.
    • Responding to crisis by aggressiveness and a warrior or siege mentality towards the outside world. Addicts and addicted organizations are self-preoccupied, they project, displace and deny their responsibility for the problems they face.
    • Short-term goals, bottom line focus, abandoning vision and values, and avoiding risk, combined with a loss of ethics and morality.
    • Manipulative and calculating use of participation and employee involvement, in an addictive and dishonest system.
    • Viewing all allegiances as expendable, and unilaterally abandoning long term implicit contracts with employees, customers, suppliers and the public.
    • Inability to endure tension and ambiguity, preference for quick fixes, and impulsive decision making, so as to avoid deep reflection.
    • Frequent changes (often reversing previous changes) instead of changing fundamentally: taking up one fad or "flavor of the month" after another.

Within organizations, the primary addiction to which individuals are prone is workaholism. Schaef mentions several characteristics typical of that disease:

    • We become addicted to the process of work, using it as a fix to get ahead, be successful, avoid feeling, and ultimately to avoid living.
    • When workaholics are most into their disease, they feel most alive. The fix may be an adrenaline high which accompanies the work, a surge of energy which the workaholic doesn't experience with family, friends, etc. Workaholics experience letdown and depression when they are not at work or thinking about work.
    • The period between projects, when one rests and enjoys relationships and non-work activities, are experienced negatively by the workaholic, who is uneasy at being out of touch with his/her "fix."
    • Stress reduction activities appear healthy, but actually take the focus off the addiction, support it and allow them to prolong it.
    • Workaholism is destructive to families and personal relationships. Stories of children growing up in a workaholic's family sound much like those told by adult children of alcoholics (ACAs).
    • Many workaholics have secondary addictions to alcohol, food, drugs, etc., which reduce awareness of the pain associated with the main disease. For example, people who work hard all week, then drink or engage in compulsive activities, rather than face questions about the value of their work.
    • Workaholism is celebrated in popular myth and story, for example magazines for career women. The message: work like this, and you will succeed. Successful people are quoted: "I am a workaholic, and I love it."
    • Organizations are blind to the effects of the disease and thoroughly into denial of it. Many organizations have workaholic norms, such as not taking lunch breaks or vacations, and scheduling training and team development events on weekends.
    • In many organizations, damaging one's life and relationships with loved ones is acceptable if it produces something useful in the way of work.
    • There is black/white thinking about workaholism: if one good thing can be said about it (e.g., that it produces useful results in society), then the whole of it is considered "good."
    • The dominant culture promotes workaholism, with its image of the good citizen as one who works hard and thus contributes to society.

I believe that workaholic behavior as defined above is on the increase in organizations, to the point of being endemic. Addicted individuals are very difficult to work with, and addicted organizations are even more so. Here is how I believe organizations must change to become more healthy, and these are the goals of my work within organizations.

    • The mission of the organization will be supported by the structure. People will not find themselves in activities which undermine the goals of the organization, or doing meaningless activities of an addictive nature.
    • There will be awareness that the structure and the system, the way of organizing the work, are integral to the company's mission and must support and facilitate the work of the organization.
    • As within, so without. Organizations will walk their talk: for example, organizations promoting health products will make health a priority for their employees.
    • Organizations will be moral.
    • Organizations will develop permeable boundaries and will not pretend, and protect themselves from information from the outside.
    • Communication within will be multidirectional and will flow easily. It will be used for understanding, and not manipulation and control. The content will be about important issues.
    • Leadership will be diffused and situational. The concept will be that everyone will have a leadership role. Everyone will take a learning role. Leaders' power will come from honesty, from the ability to help others see the deeper meanings and significance in events, and from their willingness to "walk the talk."

How do we get from here to there?

What is currently going on with those of us who endeavor to assist organizations? We are not immune to the ills that beset our clients. On the contrary, we who endeavor to help organizations cope with the results of their addictions often assist in the maintenance of the addiction. In the same way that co-dependent family members support the continuation of disease by shielding addicts from the consequences of their behavior, consultants may collude to support the organization as addict, and workaholism in its members. According to Schaef (1988) and also to me(!) consultants may engage in the following co-dependent behaviors:

    • Saying what clients want to hear, rather than the truth. In this way, validating the lies and the denial of the organization.
    • As co-dependents, we suppress the operation of our own professional standards in favor of responding to the wants of our clients. Endeavoring to meet client demands for quick fixes is an example.
    • As a dedicated helpers, we set aside our own needs in order to help clients, and become burned out as a result.
    • There is a direct connection between seeing ourselves as "helpers" and becoming enmeshed as co-dependents. We act as rescuers, propping up the sick organization, and manipulating it to make themselves indispensable and powerful.
    • As co-dependents we are excellent observers, picking up clients' cues as to what responses they want. We avoid expressing our genuine opinions and feelings in favor of being "objective" and "professional."
    • "Objectivity" is a dangerous, dualistic illusion, inviting us either to remain aloof and treat others and the self as an object, or to become "lost" and enmeshed in the organization. Consultants need to have feelings, and share them, without becoming enmeshed. The idea is to be a participant, but a compassionate and detached one.

Right livelihood for consultants

What I have to say about the right work for OD consultants today is absurdly simple and, in my experience, devastatingly difficult. I propose that we

    • wake ourselves up: acknowledge both the dark and the light of our world's unfolding condition, and that of the organizations and their members with whom we work. We must own and accept the feelings that accompany such awareness.
    • learn to support and nurture ourselves in the loneliness and despair of being awake in the midst of sleepers, a key element of which is compassionate detachment;
    • assist others to wake up, by telling the truth as we see it, and also by convening and facilitating conversations which support others in discovering and speaking their truth.
    • join together with others who are awake to nurture and support one another, and
    • decide upon and take joint action based on our awareness.

One key to awakening I have experienced recently in my own life is detachment, or letting go. Awakening requires us to step outside the mental models which we share with our clients and with other consultants, and to walk the lonely road of what Marsha Sinetar in Ordinary People as Monks and Mystics (1986) calls "social transcendence."

By social transcendence, I mean emotional independence or detachment from societal influences, even from other people when necessary. The consultant as monk has detached emotionally from a known, familiar and comfortable way of life in order to embark on an uncharted inner journey. Such a consultant responds to an inner call, reinterpreting his or her basic way of being in the world - which might include reinterpreting the way he or she relates to others, work, marriage, Church or other organizational status, and even includes a renewed definition of oneself and one's basic place in the scheme of things. (Sinetar, 1986, p.5)

Most of us who practice organization development have always done this to a degree. What makes us valuable to our clients is in part our different ways of seeing and valuing. For example, many of us have steadfastly held a mental model that organizations which liberate the human spirit will also be productive and economically viable. I think of that as a small and manageable difference from our clients.

However, when we come to believe that the organizations with which we consult are leading us to destroy the environment, perhaps irretrievably, and that both society and business are addicted to destructive patterns, we have a larger problem of maintaining rapport and communication. The path I am advocating requires that we allow that problem to develop as we free ourselves from the denial and rationalization which validate and give meaning to the continuation of business and societal practices which are destructive of life on earth, and as we fit ourselves to assist others to awaken in their turn.

I want to make it clear that I do not believe I or we have a special pipeline to some great truth about organizations that we see and no one else does. Nor do I believe it to be important that others see the world just as we do. What I do believe is that each of us has access through our intuitions and through our love for life to know something of the ways in which our current paths are inconsistent with that love and with our inner voice. I focus on the interplay of light and shadow within organizations; that absorption has been my gift and my curse over many years. Others' insights may be focused on the environment, on issues of social and economic justice, on the quality of our relationships within organizations, families and the wider society, or on some other aspect of our existence. All those are part of the pattern of the whole, and they are all important. I believe that awakening is not about agreeing on priorities for constructive action; it is about giving support and encouragement to our own love of truth, and helping others to do the same.

What is important in this time of turning is for each of us to free ourselves from those social and organizational influences which obscure for us what our hearts know to be true. Because of individual history, interests and aptitudes, each of us will certainly focus on different aspects of the truth about our world, and the ways in which our way of living is life-negating. It is even more certain that we shall have different ideas about the best ways forward for healing ourselves and our relationships with earth and the cosmos. My plea is for us to support one another and our clients in the search for awakening and for truth, rather than support their denial and avoidance by means of our own codependency.

Codependency or detachment?

Probably most of us have read or heard quite a lot about codependency and about liberating ourselves from such destructive relationship patterns. Many of us are fed up with the constant repetition, perhaps in the same way we become fed up with bad news about our world - not that it isn't true, but it is painful.

The task of separating oneself from the addictions of other individuals with whom we may be codependent is similar to that of separating from the addictions of our culture. It is a spiritual practice, and a demanding one. There are lots of guides and teachers, books about liberating oneself from codependency and programs for helping one to do so, Al-Anon and other Twelve-Step programs being examples. They are relevant to the task of awakening. Based upon my own experience, here is my understanding of what is required of us to awaken and remain awake in relationship to the organizations with which we are codependent, and in relationship to the dominant culture. I think of this as the spiritual discipline required to consult with integrity in this time of a great turning. One way of thinking of this path is to see it as a way for spiritual warriors.

    • First and foremost, we practice detachment. We let go of worry about situations in our client organizations, and we do not attempt to control what happens there. We abandon the idea that our mission is to make our clients healthier, or to teach them to live better. We learn not to depend on our clients emotionally or financially, neither for bread, nor for love, nor for approval.
    • We walk with our clients in integrity and with compassion, neither proselytizing for our own version of the truth, nor distorting our truth to make it more palatable to others. We develop the courage to stand alone when the truth requires it, and to forego the rewards available for always being a comfortable person to have around.
    • We let go of responsibility for the harm that our client organizations do in the world, and for undoing or preventing it, except through bearing witness to the truth. We do not take credit for the good they do, or for the progress they make, even to ourselves. We learn not to subject ourselves to shame, guilt, or self-satisfaction on account of the action or inaction of any organization, or of society as a whole.
    • We acknowledge to ourselves and to others our own faults, inadequacies and betrayals. To the best of our ability, we forgive the faults, inadequacies and betrayals of our clients.
    • We seek over time to experience to the full the sorrow and despair which we feel over what is happening in the world, so that we can move on to be free of the apathy, powerlessness and emotional deadness that attend the suppression of our grief.
    • Although we accept the pain of knowing that our world is in a mess, and accept our sorrow that we cannot fix it, we continue, with or without hope, to learn to act in ways we believe are constructive. We take responsibility for behaving in ways that contribute to the future we desire for all of life on Earth.
    • We develop the ability to practice forgiveness for ourselves and others, no matter what the issue about which we are holding negativity. We do this primarily for ourselves, not for the benefit of others. We learn to forgive because doing so frees us of the toxic energies of resentment, anger, guilt and shame, and leaves us with much more energy available for our work in the world.
    • We practice on a regular basis, alone or with others, one or more of the many forms of self-healing that are available to us: meditation, prayer, Reiki, Qi Gong, journal writing, MAP (see Wright, 1994), visualization, shamanic journeying. When we can, we offer healing to others.

Finding our way

It unlikely that we can achieve such growth alone. Certainly my own modest steps in that direction have been immensely aided by working with others in a mutually supportive setting, often aided by skilled and caring facilitators. The path proposed here is both demanding and lonely, and in consequence, those who are on it need to build supportive learning and healing relationships with like-minded colleagues. Years ago I wrote a paper giving guidelines for the care and feeding of internal consultants (Chapter 3 in Harrison, 1995a). I recommended that we "arrange most of the work in teams and pairs for mutual learning and mutual support. People should not have to work alone in high stress and high risk situations until they are quite experienced [or ever!]. ...[We must] take special pains to build strong personal support relationships among OD unit members. Frequent team building sessions and some T-group or group process work are helpful in achieving this."

There even more potent reasons for following this council now. When we operate alone in a situation in which we are holding to a perception of reality which is highly divergent from that of our clients, the seduction of adopting their view of the world can be overpowering. It is like the young person in a story told by Idries Shah in one of his many books on Sufi lore, who heard a voice while gathering water at the village well one day. The voice said, "Store up as much water as you can, for tomorrow anyone who drinks from this well will become mad." The young person did as the voice directed, and on the morrow the rest of the village did indeed go mad. But by the end of a week or so s/he had become so lonely and isolated by her inability to communicate with the others in the village that in desperation s/he went to the well and drank. When we feel ourselves to be awake in the midst of sleepers, we desperately need the collegiality, validation and support of others with like minds.

What we do for our clients

Nothing I have said should be taken as meaning that I believe each of us should intuit what is true for us, and then shout it from the housetops. For me, the essential work of the awakened consultant is to create enough rapport with each person we work with to support conversing about difficult truths pertaining to the organization, its relationships with the larger whole, and its internal states of health and well being. The stronger the feelings of trust and confidence we can create with the other, the more of our truth the relationship with them can carry, and the more likely it is that we can confront addictive behavior and still stay connected.

Part of creating rapport is in the creation of settings for conversation, of which more later. Part is in the processes and behaviors by which we engage with others. In the sixties, when I used to be active in sensitivity training and T groups, I learned that aggressive and insensitive truth telling usually creates more heat than light. Since then I have worked hard to know when and how to speak my truth. The key to that is the creation and maintenance of rapport, which is both a matter of timing, and a matter of the heart.

As consultants, we all face the dilemma of confronting differences versus maintaining rapport. My own experiences with this dilemma as a professional began in the sixties when my initial experiences in growth groups led me to speak my truth in the form of "feedback" rather indiscriminately. Others were often offended or upset, and I began to work on ways to be open without breaking rapport. First I learned that people were happier to hear about my inadequacies than they were about their own, and I could build rapport by being the first to share vulnerability.

I also learned not to confront defensiveness too vigorously or press to prove my points. If an observation I make about a client's process is correct, opportunities will come up again and again to come back to it, because patterns of behavior are repetitious and cyclical. If a group or individual disagrees with my interpretation, I can afford to let it go and wait until it comes around again.

I learned a lot from people in the dramatic and martial arts. From Terry Dobson, aikido master, I learned to move with the energy of an attack or criticism rather than rebutting or countering it. I now make it a matter of personal pride not to defend my points with an argument. When a point I make is criticized, I strive to remember to acknowledge that it is merely my opinion or my personal experience. To avoid polarization between myself and the questioner, I invite others to join the dialogue, and then others have the opportunity to learn together, rather than participating as spectators. When the energy is dissipated, I acknowledge what I have learned from it and then move on.

Sue Walden, a teacher of improvisational theater in San Francisco, teaches the principle of "Yes, and . . ." In improvisation, each person keeps the energy flowing by picking up the other's train of thought, honoring it, and only then changing the energy in some way. When I practice "Yes, and . . ." the effect on the group and also on myself can be magical. It expands our thinking, and it opens our hearts to one another. We begin by acting as if we are in harmony. We often end with a shared feeling of deep attunement.

From Neil Rackham I learned about maintaining rapport during negotiations. One of the greatest "currencies" in a negotiation is a person's feeling of being acknowledged to be in the right. In my negotiation workshops I used to say, "You can get anything you want in a negotiation as long as you are willing to make the other person right. If you blame, criticize, or attack, you will have to give up some of your 'bottom line' objectives to balance the transaction."

My greatest learning about rapport is a subtle extension of this principle. I have found that I can say almost anything and remain in rapport as long as I can say it with compassion, without attachment to how it is received, and without an emotional charge: no judgments, no anger, no pulling of guilt or shame. Although there are many times when I fall into judgment and anger, or I take on responsibility for the outcome, being mindful of the principle of nonattachment to outcomes, and intending to follow that principle, greatly increases my ability to hold rapport.

To summarize these points:

    • Establish rapport first, and be quick to repair it when it is damaged.
    • When others deny observations and interpretations, don't push back. If it's true, it will come up again, and can be addressed when the time is right.
    • Be the first to take modest risks of self disclosure; model disclosure before pushing others for depth of thought and feeling.
    • Be willing to express your own opinions and ideas when asked. Avoid unresponsiveness, and the "consultant-as-blank-screen" mode of relating to clients.
    • Avoid giving negative feedback or criticism in anger. You can say almost anything without breaking rapport, as long as you don't have an emotional charge on the issue.
    • Be aware of timing - wait for others' moments of openness. A keen sense of timing is acquired through experience. It is perhaps the most powerful of our skills, and is one of the ways old consultants stay gainfully employed!

For those clients who are ready to venture beyond issues of who is right and who is wrong, and those who can be induced to slow down to the pace of reflective inquiry, the practice of "dialogue" in the style of the late David Bohm can show ways out of our addictive and competitive patterns. Together with my spouse and partner, Margaret Harris, I have been spending a lot of time facilitating dialogue. Some guidelines we use in this work are given at the end of this paper.

For us, the essence of dialogue is the avoidance of polarization and debate, in favor of staying with the tension of differences, and exploring the thoughts, feelings and assumptions people hold which bring them into disagreement. Continuing our listening and inquiry in the face of disagreement puts us on a path to new insights, meanings and understandings, and does so more reliably and powerfully than any interactive process we know. As Einstein said, we cannot solve our current problems unless we learn to think differently. Debate and argument tend to freeze our thought in their current channels. Dialogue breaches the levees that contain our stream of thought, enabling our ideas to spread into fertile meadows and flow into new channels.

During the recent past we consultants have been given a wealth of means for learning together with our clients. Appreciative Inquiry, Future Search, Open Space and other such technologies of participative inquiry have similar results and effects to dialogue. Critical to all of these approaches, of course, is that the participants be ready to enter into a learning mode with one another, and that they be able to manage the tension and anxiety that arise when people forego action in favor of reflection.

Of course, addictions make it difficult for people to be together in inquiry. Initiating reflective inquiry in and addictive organization is like trying to talk strategy in a football huddle, while the quarterback is calling the next play. It is an experience most of us have had too often. Now, however, Margaret and I believe we have found a path which promises to bring down that urgent energy and help people to ground themselves, slow down, and open out to one another. We discovered that path through offering learning events we call "Life on Earth."

When we moved to the Pacific Northwest in 1995, we were drawn there by a wish to engage more actively in healing relationships between humankind and the natural world. We were already involved in dialogue, and in looking for ways to serve Earth, we found our preference for cooperation and conversation did not lead us into activism. Rather, we began a search for processes through which we could share with others our great love for the natural world, our feelings of grief and loss for the pain of so much of the life on earth today, human and non-human, and our hopeful intention to live more sustainably.

With the help of colleagues in The Whidbey Institute at Chinook, on Whidbey Island, we evolved a process which is half dialogue, and is half guided sensory experiences out-of-doors in a setting of natural beauty. These experiences have been deeply meaningful for us and for our guests, and for two day events, surprisingly powerful. We found it difficult to account for this potency, and we have spent a lot of time puzzling over why these events so quickly bring people into a space of reflective receptivity to inner and outer events, feelings and perception.

Our working hypothesis is that these simple and undemanding sensory experiences in the natural world have a kind of anti-addictive effect. The calming, slowing, and nurturing by nature helps people stay grounded in dialogue and supports them in staying open to their own and others' feelings, opinions, attitudes and perspectives. They listen easily and well to one another.

Our findings are congruent with those of Michael Cohen, of NatureConnect, who has been using exercises connecting people with the natural world to treat addictions and other psychological disorders. Our hypothesis has been supported by the observation that in our events the most dramatic shifts into a learning mode occur for just those people who are most harried, driven, and distracted when they arrive - for example, the people who usually can't take a break without pulling out their cell phones and making business calls.

We think the connection with nature works together with dialogue to open us to learning by moving us out of compulsive thought patterns, and into our physical and emotional bodies. We believe new learning does not take place in our heads alone, in the absence of a connection with body and feeling. We are coming to rely upon the natural world to make that shift for us, and everything is easier after that.

So the leading edge of our work now is to continue to explore the power of the connections between the natural world and reflective inquiry to move us out of our addictive patterns and into new ways of thinking and learning. It is an exciting edge, and we expect it to engross us for a long time to come.

 


 

Bibliography

Harrison, R., Towards the Learning Organization - Pitfalls and Promises. Clinton, Wa: Harrison Associates, 1993.

Harrison, R., The Collected Papers of Roger Harrison. San Francisco: Jossey-Bass, 1995a.

Harrison, R., Consultant’s Journey, A Dance of Work and Spirit. San Francisco: Jossey-Bass, 1995b.

Schaef, A. W. , and Fassel, D. The Addictive Organization. New York: Harper & Row, 1988.

Sinetar, M., Ordinary People as Monks and Mystics. New York: Paulist Press, 1986.

Wright, M. S., M A P: The Co-Creative White Brotherhood Medical Assistance Program. Warrenton, Va.: Perelandra Ltd., Second Edition, 1994.


Appendix

Dialogue Guidelines used in "Life on Earth"

"Dialogue" is the process introduced by David Bohm, the late British physicist and Nobel Laureate, who has explored the "nature of thought in our daily lives - our reactions, hopes, pleasures, fears and the social and environmental results of thought." Bohm's idea is that as we talk together, listening to one another, honoring each person’s experience, and being willing to be influenced, we come to shared meaning that enables a "transformation of the nature of consciousness, both individually and collectively." The process is presently being used in business to aid decision making and problem solving, especially in complex, unclear situations.

The guidelines below help create a structure or container for a safe place in which we can explore the feelings, concerns, fears, angers, and challenges we are facing at this time concerning the changes that we sense are afoot. Since we have only two days together, we believe that following these guidelines will enable us to move more quickly into a community of trust. By understanding the rationale behind how we work, and being open to work within such a structure, we can together set the tone for a supportive way of being together each morning.

What is Dialogue?

Dialogue can be defined as an extended exploring into the processes, assumptions, and apparent certainties of everyday experience. It is a process that offers a way of reflecting upon and altering self-made limits. We discover how in normal life we get what we look for, and how questioning our unexamined assumptions can open new possibilities for understanding and action.

In dialogue we endeavor to clarify the underlying assumptions (especially our own) that automatically determine when we choose to speak and what we choose to say. We examine our thinking processes, and how our perceptions and ideas are formed by our past experiences. Dialogue is a means of exploring the field of thought. It provides space for self-analysis, attempting to understand what our own assumptions are.

In dialogue, individual contribution is subordinate to the goal of reaching a higher level of communication as a group. Much of the individual work is internal, examining one’s own assumptions. As we focus inward in this way, there will be periods of silence. Slowing the action will reduce our needs to be competitive over our share of the air time.

People often come to a dialogue with the intention of understanding their fundamental concerns in a new way. There is no decision to be made and no leader. As facilitators, we intervene only when it seems necessary to remind us of the guidelines, and sometimes to initiate practice in skills of dialogue.

An important goal of dialogue is to enable the group to reach a higher level of consciousness and creativity through the gradual creation of a shared set of meanings and a "common" thinking process.

What dialogue is not:

It is not a discussion. Discussion shares its root meaning with percussion and concussio, both of which involve breaking things up. A discussion is a process by which individuals are treated as separate and distinct, and where the central effort is to decompose or break apart ideas in order to produce understanding. The world is objectified in an effort to be understood.

It is not a debate. These forms of conversation contain an implicit tendency to point toward a goal, to hammer out an agreement, to try to solve a problem or have one’s opinion prevail.

 

Initial Guidelines

    • Invite and maintain awareness of Spirit presence, if this fits for you.
    • Suspend certainties and be willing to be influenced. What this means in practice is that when you are upset by what someone else says, you have a genuine choice between 1) voicing your reaction, or 2) listening more deeply with the intention of finding common ground.
    • Listen to your listening: pay attention to what you are listening for and what you are not hearing.
    • Slow down the inquiry.
    • Examine your thoughts, and be willing to share the assumptions which underlie and shape them.
    • Notice points of frustration and explore them aloud, or silently.
    • Maintain awareness of the group’s needs and processes, and be willing to provide what is needed for all of us to have a more fulfilling experience.

By attending to these guidelines we create a "container" in which the invitation is to explore and reflect on one’s beliefs, assumptions and self-talk, and speak them or not - both can seem equally risky.



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